Terms & Conditions

Acceptance of our Website Terms and Conditions

THIS IS AN AGREEMENT BETWEEN YOU AND NFRN COMMERCIAL LIMITED TRADING AS ‘SHOPLINK’ and applies to your use of the website under the name Shoplink (“Website” or the “Shoplink Website”).

Welcome to the Shoplink Terms and Conditions for use. Please read this agreement carefully. These represent the Terms and Conditions for using this service. If you do not agree to these, you may not use this Website. By submitting your registration details pursuant to clause 3 and subsequently using the Website, you will be taken to have unconditionally agreed to these Terms and Conditions in all respects. Our Website contains products delivered by a number of suppliers and all orders/purchases made via this Website are covered by these terms and conditions. You are permitted to use our Website solely on the basis of these Terms and Conditions. We reserve the right, at our discretion, to update and/or revise these Terms and Conditions. Please check periodically for changes. NOTHING IN THESE TERMS AND CONDITIONS AFFECTS YOUR STATUTORY RIGHTS. If you have any questions relating to these Terms and Conditions please contact our Customer Care Team by email at helpline@nfrn.org.uk.

1. Use of the website

1.1 Subject to these Terms and Conditions you are authorised to view and download our Website for your personal use only. Shoplink may change, suspend or discontinue the Website at any time, including the availability of any feature, database, or content. Shoplink may also impose limits on certain features and services or restrict your access to parts or all of this Website without notice or liability.

1.2 You shall be responsible for obtaining and maintaining any equipment or ancillary services needed to connect to, access or otherwise use the Website, including, without limitation, modems, hardware, software, and long distance or local telephone service.

2. Website management and payment collection

2.1 IDC Limited (ìIDCî) operate and manage the Shoplink website on behalf of NFRN Commercial Ltd with licence to use the Shoplink name and authority to act on our behalf where necessary.

2.2 IDC will process all orders made by you through the Website and will arrange collection and payment by you in the Shoplink name all payments for goods and services purchased via the Shoplink website.

2.3 IDC will not be responsible for any faulty goods or services supplied by third parties.

2.4 Cashback payments are applicable to NFRN Members only and will be processed by IDC on behalf of Shoplink on an Annual basis. Members must register their bank details with NFRN to enable Cashback payments to be distributed.

3. Registration and Security

3.1 To register with Shoplink and purchase goods through our Website you must i) be over eighteen years of age; ii) ensure that the details provided by you on registration or at any time are correct and complete; iii)inform Shoplink immediately of any changes to the information that you provided when registering by updating your personal details; and iv) supply your real name, address, phone number, email address, business name, business address and any other details required by Shoplink to process your order.

3.2 The right to decline a new customer registration or suspend a customer’s account at any time and at the sole discretion of Shoplink.

3.3 Shoplink reserves the right, with absolute discretion, to terminate your access to all or part of the services with or without notice.

3.4 Shoplink reserves the right, with absolute discretion, to discontinue the Website or services, or any part thereof, at any time, with or without notice.

3.5 Shoplink may change the Website or delete features in any way, at any time and for any reason.

4. Member Conduct

4.1 You may not use the Website for any of the following purposes:

  • Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  • Transmitting material that is or which encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  • Gaining unauthorised access to other computer systems.
  • Interfering with any other person’s use or enjoyment of the Website.
  • Breaching any laws concerning the use of public telecommunications networks.
  • Interfering or disrupting networks or websites connected to the Website.
  • Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
  • Engaging in technically harmful behaviour, which includes but is not limited to: computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data and other malicious software or harmful data.

4.2 Shoplink reserves the right to refuse to post material on our Website and other Retail Sites or to remove material already posted on the Website.

5. Privacy

5.1 Registration data and certain other information about you is subject to the Privacy Policy of NFRN Commercial Limited. By using the Shoplink website, you agree that you accept the Shoplink Privacy Policy which covers:

  • Business Information
  • Our promise to you
  • What information we collect
  • How we will use the information
  • Keeping you informed about Shoplink products and services
  • Payment details
  • Your rights
  • Cookies
  • Online communities
  • Policy changes
  • Security

The Shoplink Privacy Policy can be read by clicking here.

6. Intellectual property

6.1 The content of the Website is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission from Shoplink.

7. Indemnity

7.1 You agree to indemnify and hold Shoplink harmless from all liabilities, claims and expenses that arise out of the content you submit, post or transmit via the Website, or from your use/misuse of the site or the use/misuse by any person for whom you are responsible or from your violation of the Terms and Conditions.

8. Dealings with third party suppliers

8.1 You agree that your dealings with Third Party Suppliers found on or through the service including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and the Third Party Supplier, and you agree not to hold Shoplink liable for any disputes you may have with such Third Party Supplier.

8.2 Complaints with regard to any faulty goods or services procured should be directed primarily to the third party supplier concerned which retains the sole responsibility and liability at all times in respect of the faulty supply. The complaint may be facilitated through the NFRN Helpline number [0845 601 5818]

9. Links

9.1 The Website may provide, or third parties may provide, links to other websites or resources. As Shoplink has no control over such websites and resources you consent to the use of such links and ‘cookies’ and agree that links to third party websites are provided solely for your convenience and Shoplink is not responsible for the availability of such external sites or resources and is not liable for the content found at such sites or resources. If you decide to access any third party websites linked to the website, you do so entirely at your own risk.

10. Limitations of Liability

10.1 This Website is provided on an “AS IS” basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose or non-infringement; and entirely at the user’s risk

10.2 Shoplink assumes no liability for any viruses or any other disabling features that affect your access to or use of the Website.

10.3 Shoplink assumes no liability for any incompatibility between the Website and other websites, services, software and hardware.

10.4 Shoplink assumes no liability for any delays or failures you may experience in initiating, conducting or completing any transmissions or transactions in connection with the Website.

10.5 Shoplink assumes no liability for any modification, suspension or discontinuance of any of its Websites, domain names or services.

10.6 Shoplink assume no liability for any use of the Website including, without limitation, direct, indirect, incidental or consequential loss or damages or any loss of profits, loss of revenue business interruption, loss or programme or otherwise. Nothing in these terms and conditions shall exclude or limit Shoplink’s liability for: a) death or personal injury caused by negligence; or b) fraud or misrepresentation; or c) any liability which cannot be excluded or limited under law.

11. Force majeure

11.1 While Shoplink endeavours to ensure the Website is available 24 hours a day, Shoplink shall not be liable if for any reason the Website is unavailable at any time, for any period.

12. Communications

12.1 From time to time, we may send to your Shoplink email account (or to an alternate email account that you designate), information about changes or additions to the Website or about any of our related products or services.

13. Termination

13.1 Shoplink reserves the right, with absolute discretion, to terminate your access to all or part of the Website or any related sites without notice. Upon such termination or suspension you will be denied access to any information or files you have stored on the Shoplink Website.

14. Miscellaneous

14.1 The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

14.2 If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable.

14.3 This Agreement shall be governed by and construed in accordance with the laws of England and the parties submit to the non-exclusive jurisdiction of the English Courts.

15. Company details

Shoplink is a trading brand owned by NFRN Commercial Ltd, registered with company number 2907790, a company registered in England and Wales whose registered office is at Yeoman House, Sekforde Street, London, EC1R 0HF.